NextStep Heavy Truck Troubleshooting Software by Mitchell1
NextStep Heavy Truck Troubleshooting Software by Mitchell1

NextStep Heavy Truck Troubleshooting Software by Mitchell1

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NextStep Heavy Truck Troubleshooting Software by Mitchell1
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What is JPRO Next Step?
  • Embedded in JPRO Professional Software is the optional Next Step software.
  • This software, when activated, gives JPRO-equipped technicians the power to automatically access the Mitchell 1 website for Heavy Truck OEM Repair Information & Diagnostics. 

JPRO Next Step and Mitchell 1 were developed to save the technician time by eliminating the need to manually look up heavy truck repair & troubleshooting information for the DTC. 

  • JPRO® Next Step will transfer the trouble code and vehicle VIN / ID information to the website automatically.
  • No need to type in any vehicle information.
  • On, view:
    • Thousands of detailed OEM color wiring diagrams to help solve complex electrical problems.
    • View full-color photos that provide a real-world view of many vehicle components and assemblies.
    • Trouble code specific diagnostics: The technician has access to probable causes backed up with factory repair procedures, wiring diagrams, component tests, component locations, etc.
    • Authentic connector views with pin-outs - photographed at the source- allow the technician to quickly pin point the circuit test and correctly diagnose the problem.
    • Use CircuitSelect™ to easily trace, highlight, isolate and hide individual wiring circuits using different colored highlights.
    • OEM service information allows technicians to quickly move from diagnosis to repair.  Take on repair jobs that were previously "dealer only" because the problem was to difficult to solve.
    • Covers most OEM engines: Cat, Cummins, Detroit Diesel, International, Volvo/Mack, Mercedes
    • Includes OEM Trouble Shooting Guides in PDF format: Eaton Fuller Transmissions, Meritor WABCO, Bendix , Haldex
    • is increasingly being included as part of truck technician vocational school curriculums to train technicians how to use the most up dated tools available when they graduate.
    • * ** Requires internet connection

How JPRO Next Step Works:
Once a diagnostic trouble code (DTC) is found, technicians click on the Next Step logo (located on the JPRO launch bar within the home screen) and a new window opens containing service information associated with the specific DTC. Technicians literally take the “next step” from a DTC to repair information - in 30 seconds or less. Information is displayed in three ways, based on the DTC:

Within JPRO® Fleet Products, you can click on either the fault description or the Next Step™ icon to instantly launch service information.

Mitchell 1 engine component location feature as displayed by JPRO Next Step.

  • Purchase the Next Step subscription from this website.
  • Download the Mitchell and Noregon End User License Agreement (EULA)
  • Download the JPRO Professional Support Agreement
  • Call 855-889-JPRO (5776)
    Fill out and fax the Mitchell and Noregon EULA
    Fill out and fax the JPRO Professional Support Agreement
  • After acquiring user name and password from Mitchell 1
    Open JPRO
    Click on Repair Connect button on top
    Enter user name and password as described
  • JPRO Next Step is now ready to use
Manufacturer: Noregon Systems, Inc.
Software Subscription: 1 Year Access
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